Research magazine named us the ‘House of Influentials’. Part of this is the company we keep - from MPs to captains of industry to city analysts. And part of this is due to the influence of our work, which is far reaching and widely recognised.

CHARITY

We work on macro issues affecting the third sector such as ‘what is public value’, thought leadership and reputational issues for individual charities and very specific policy issues.

CONSUMER

Brands are no longer owned and managed by brand managers, rather their success, or failure, rests in the hands of customers. We recognize the power of engaging customers as brand custodians either through co-creative approaches, collaborative approaches or using deliberative methods.

CORPORATE

We help them to assess and understand the drivers of their reputation and, crucially, helping them identify the leavers to enhance or change their reputation. We also have extensive experience in issue management, and are used to working fast on challenging and complex issues.

EDUCATION

We work with education opinion leaders, practitioners, parents and learners of all ages involving them in informed discussions that really drive change. We place particular emphasis on enabling parents, young people and the wider public to reach informed viewpoints on complex policy issues; we have developed a raft of innovative techniques to enable them to do so.

ENVIRONMENT

We have worked extensively in this arena for the last decade and have a wealth of experience and expertise in the fields of rural affairs, environment and climate change. We work with public, private and voluntary sector organisations to help drive and influence progress.

FINANCIAL SERVICES

We have built-up expertise in understanding the issues and drivers that predominate in this complex and highly competitive sector. Our work makes use of a wide range of techniques including permanent campaigning, collaborative consultation and defining influence models.

GOVERNMENT / PUBLIC BODIES

Work in this area makes use of a wide range of approaches and frequently involves the development of innovative new methods of enabling public participation.

HEALTH

These range from government departments and agencies, charities and commercial providers, as well as local authorities and NHS organisations. We don't just measure public opinion, we strive to engage stakeholder audiences with the decision-making process and, in doing so, we aim to build an effective dialogue between services and the populations affected by them.

INTERNATIONAL

Projects include thought leadership work with opinion leaders internationally, identifying and understanding future leaders and what drives and motivates them, reputation evaluation and perceptions of the value of national identity.

LOCAL GOVERNMENT

We understand the complex and unique role played by local government, and we understand the wide range of stakeholders with whom they need to engage. We also have developed some of our most exciting innovations around public participation in this sector. Our team has a wealth of direct experience working with and within local government.

PROPERTY & PLANNING

We are most well known for Bristol Harbourside, where we were brought in after two failed planning applications and an expensive public inquiry. The result after the public consultation? Unanimous approval by the Planning Committee and the scheme is nearing completion.

TELECOMS, MEDIA & TECHNOLOGY

Our work for organisations as diverse as BT, BBC, News International, Siemens and Ofcom has helped our clients to understand and engage with live and controversial issues.